IT Help Desk Analyst I

ID: 598840
Type: Contract
Location: Phoenix, AZ
Contact Email: mayur.singh@judge.com
Salary: Open
Our client is currently seeking a IT Help Desk Analyst I

Here is the job description for your review:

 

Job Title : IT Help Desk Analyst I

Location : Phoenix, AZ 85012

Type : Contract | 6+ Months

Job ID : # 598840

 

Description:

 

Good Customer service and phone skills. Punctuality and adherence to assigned work schedule. Shifts can be adjusted to meet the needs of the business (this includes holidays).

 

General Hours are M-F 8-5, but 7-4 flexibility

 

Job Description:

 

Acts as an account consultant to provide service desk help, dispatch tickets and review items in the call manager. Tracks orders through multiple systems including Remedy, the, internal  systems and provide service to our managed service customer. Coordinates tickets for the customer and provides reporting on the infrastructure as requested.

 

0-4 years’ experience

 

 

)Mayur Singh, Recruiter-Executive , The Judge Group

151 S. Warner Rd, Suite 100, Wayne, PA  19087
( (610) 400-0701 | Toll-free (1800-339-8318 extn. 160

mayur.singh@judge.com 

 

 

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