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Account Executive- Staff Augmentation

Posted : January 22, 2020

Division : Learning Solutions

Job Description

Judge Learning Solutions, a subsidiary of The Judge Group, specializes in instructor-led (ILT) training delivery (IT and Professional Development), custom learning & performance solutions, custom eLearning & ILT course development, performance support, performance consulting, blended learning, managed training services and electronic medical records training & support. Judge has delivered learning solutions to countless companies across the globe. With a sharp focus on sustainable performance, we know how to engage employees through learning and create measurable, bottom-line impact.

Judge Learning Solutions is building out its staff augmentation capability and presence in a variety of markets which are currently underserved.  Our staffing offering spans across all industries and companies; it is focused mostly in the L&D (learning and development) and OCM (organizational change management) disciplines.

The Account Executive main focus is to seek out new clients who have a need for additional resources to help them bring their projects to a successful completion.

Responsibilities
Account Executive -Staff Augmentation:

  • Drives Sales: Works independently and with staff augmentation sales leader to identify new prospects, present to those new client prospects, and close opportunities to staff L&D or OCM resources in designated markets.
  • Manages client relationships: Monitors, communicates, and achieves the client’s desired service levels; manages scope; monitors client satisfaction with placed resources and works with clients to overcome any challenges; ensures that we manage and meet client expectations.
  • Drive new talent acquisition: Working independently, and in tandem with Judge Learning recruiting, to build out a stable of local market resources in the L&D and OCM capabilities.
  • Plans for and manages the work: Creates prospecting plans, schedules, and manages his/her own prospecting and client outreach, and captures activity/ results in the related databases.
  • Proposal Writing: If required, writing or assisting in the development of client proposals and SOWs as they pertain to staff augmentation.
  • Drives Growth: Works to strengthen client relationships, to ensure client satisfaction, and partners with other business developers/sales people to identify and qualify new business opportunities.
  • Ensures Quality: Works with client team to understand and define quality standards and ensure that our contracted resources meets and/or exceeds those standards. Vet all resources prior to presenting to client.
  • Resource Management: Managing and monitors staff/contracted resources compliance with payroll and other related processes.

Requirements
The Project Manager has:

  • A Bachelor’s degree in related field
  • Master’s degree is desired  
  • Minimum of 5-7 years of L&D, OCM or Sales experiences
  • Significant experience in the learning and development industry, preferably providing services within the learning & development field
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