electronic medical records training & support
Healthcare organizations implementing or upgrading Electronic Medical Records (EMR) systems face colossal challenges. Judge's EMR practice specialists help systems achieve meaningful use by assisting with one or all of the critical phases of EMR adoption:
- Training needs assessment, design and development
- Training delivery
- Pre-go-live assessment and planning
- Go-live support
- Post-go-live support, optimization and training
Our specialists include project managers, clinical information systems consultants, trainers, coordinators, administrators and developers who ensure you have:
- An end-user training program
- A workforce that is proficient with the software and workflows
- Successful adoption and ongoing utilization of EMR software
Training Project Management
Whether your EMR deployment is at a single location or multiple sites, our project management team will work with you to plan, manage, design and deliver your learning effort. This includes coordination of logistics, travel management, enrollment and tracking, and marketing and communications.
Training Needs Assessment, Design & Development
We focus on proficiency development and perform training needs analysis and design. We also develop instructor-led and/or technology-enabled solutions. Custom learning solutions can include instructor-led courseware, job aids, performance support portals, mobile tools and eLearning modules.
Many of our expert EMR trainers are clinicians with extensive experience delivering EMR software training to doctors, nurses, providers and ancillary healthcare professionals. Judge training expertise includes multiple clinical information system platforms including but not limited to:
- eClinical Works
- Allscripts (Eclipsys)
Go-Live and Get Going
Judge's go-live project managers consult with your planning teams, assess go-live needs, and collaborate with you to plan the activation. We then design, develop and deliver a training program that will enable you to provide full support to your clinical staff during activation.
Our expertise makes the go-live process a smooth, calm experience. Judge's scalable teams provide on-site assistance to reinforce training concepts and ensure knowledge and skills transfer, proficiency and sustainability. Other support components include:
- Professionals who provide "white glove" support to physicians on rounds
- Helpdesk support by phone and online 24/7
- Mobile tools and quick reference guides
- Post go-live support, optimization and training
Many of our clients like to have one of our team members remain onsite. Support is available wherever it's needed: Units that have not completely adopted the software, physicians who need to optimize the software for their own use, and additional training on a one-to-one or one-to-many basis.