electronic medical records training & support

Judge Learning understands the complexities and challenges that healthcare organizations face when implementing or upgrading an Electronic Medical Records (EMR) system. We are well positioned to support our clients from concept to completion with solutions tailored to each organization's unique requirements. Our seasoned professionals have extensive experience providing services for full life-cycle implementations of systems such as​ Epic, Cerner, Alls​cripts, and other ​top EMR providers. No matter what stage of implementation you are in, we deliver solutions to meet your unique business challenges and achieve adoption & meaningful use.

Learn more about our EMR Training and Support solutions below or click here​  to download additional info.

Training Needs Assessment

With a focus on proficiency development, our process begins with the performance of a training needs analysis. Once complete, we develop instructor-led and/or technology-enabled learning assets. Custom learning solutions can include instructor-led courseware, job aids, performance support portals, mobile tools, and eLearning modules. Based on the outcome of the analysis, we deliver:

  • An End-user Training Program
  • Analysis of Software and Workflows
  • Marketing and Communications Strategy
  • Mobile Tools and Quick Reference Guides

Training Delivery

Many of our expert EMR trainers are clinicians with extensive experience delivering EMR software training to doctors, nurses, providers, and ancillary healthcare professionals. Our training ensures:

  • A Proficient Workforce
  • Clinician Adoption
  • Meaningful Use
  • ​Coordination of Logistics
  • Travel Management
  • Enrollment and Tracking

Assessment Planning

Judge's go-live strategists consult with your stakeholders and planning teams, assess go-live needs, and collaborate with you to plan the activation while addressing budgetary and change management challenges. We then design, develop, and deliver training to the go-live consultants. This will ensure full support to your clinical staff during activation. 

  • Command Center Planning
  • Command Center Support & Help Desk Strategy
  • Go-live Staffing Strategy Deployment and Management
  • Travel Logistics Management and Coordination

Go-Live Support

Judge Learning’s scalable teams provide on-site assistance to reinforce training concepts and ensure knowledge & skills transfer, proficiency, and sustainability. Judge’s network of go-live resources, well into the thousands, is ready to accompany your staff through any size engagement. We support multiple clinical information system platforms and have dedicated Project Managers for our Epic and Cerner practices. Our expertise makes the go-live process a smooth, calm experience. 

  • Provision of "white glove" support to physicians on rounds
  • Help desk support by phone and online 24/7

Post-live Support and Optimization

Often there are small populations of the workforce that require additional support, training, and assistance in optimizing the software. Judge’s post Go-Live support service will continue to support your organization through a seamless transition to your internal team.

  • Post go-live support, optimization and training
  • Ensures successful adoption
  • Ensures ongoing utilization of EMR software

EMR Staffing Services

Judge Learning has the ability to staff and supplement your team in order to facilitate the implementation of your EMR software. Some of the EMR professionals Judge is able to provide include:

  • Certified Analysts & Builders
  • Certified Project Managers
  • Principal & Credentialed Trainers
  • Testers

For more info on Judge Learning Solutions EMR services click here to download additional info.

Case Studies

Learn More About Our Work

Electronic Medical Records Implementation Case Study

Major teaching hospital required a comprehensive learning and change management program to remain on tight schedule following the implementation of customized EMR software across their facilities.

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