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OCM Resources
View all ResourcesFrom Go-Live to Adoption: Closing the Gap Between Technology Deployment and Behavior Change
Go-live and adoption are not the same milestone. Confusing the two is one of the most common, and most expensive, mistakes I see in transformation programs. A system can go live exactly on schedule and still fail…
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OCM Maturity Model: Where Does Your Organization Actually Stand?
Every leader I talk to believes their organization is “pretty good” at managing change. Then we start a transformation together, and within the first few weeks it becomes clear whether that belief was earned or just untested. The gap…
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Change Champion Networks: How to Build and Sustain One (Without Burning Out Your Best People)
Ask any experienced change practitioner what separates a transformation that sticks from one that fades after go-live, and most of us will land on the same answer: it’s rarely the technology. It’s whether the people closest to the work, not the executives, not…
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Build vs. Buy: When to Hire an OCM Consultant vs. Build an Internal Change Team
A while back, I wrote about why engaging an OCM consultant is crucial for successful organizational transformation. Since then, the question I get most often hasn’t been whether change management matters. Every leader I talk to has already accepted that.
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