Resources
September 1, 2026
Transforming Legal Operations: Unified Digital Workflows for a British Multinational Law Firm
A leading UK-based multinational law firm, with offices across Europe, North America, and Asia-Pacific, embarked on a digital transformation journey to modernize its internal operations. With increasing pressure to improve efficiency, ensure compliance, and enhance employee experience, the firm partnered to implement enterprise workflows across HR, Finance, and IT using ServiceNow.
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September 1, 2026
The Judge Group Named One of the Largest Tech Employers in Greater Philadelphia by the Philadelphia Business Journal
The Philadelphia Business Journal again names The Judge Group a Largest Tech Employer in Greater Philadelphia, ranking the firm #5 for 2026.
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August 31, 2026
Change Champion Networks: How to Build and Sustain One (Without Burning Out Your Best People)
Ask any experienced change practitioner what separates a transformation that sticks from one that fades after go-live, and most of us will land on the same answer: it’s rarely the technology. It’s whether the people closest to the work, not the executives, not…
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August 27, 2026
The Case Against One-Size-Fits-All AI Training
If your AI training program is a single course that every employee takes regardless of role, you’ve probably already seen the result: high completion rates and low real-world impact. People finish the module. Almost nothing changes about how they actually work the next day.
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August 26, 2026
Telehealth Coding in 2026: The Skills That Make You Indispensable to Any Team
In 2025, nearly one in four Medicare fee-for-service beneficiaries who received telehealth-eligible services used telehealth. For medical coders, this shows that telehealth is no longer a temporary accommodation. The coding rules, however, keep changing, which means coders are…
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August 25, 2026
Build vs. Buy: When to Hire an OCM Consultant vs. Build an Internal Change Team
A while back, I wrote about why engaging an OCM consultant is crucial for successful organizational transformation. Since then, the question I get most often hasn’t been whether change management matters. Every leader I talk to has already accepted that.
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August 24, 2026
The Judge Group Climbs in SIA 2026 Rankings
The Judge Group earns recognition on four SIA 2026 largest staffing firm rankings, highlighting continued growth across IT, healthcare, and allied healthcare staffing.
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August 18, 2026
From Silos to Seamless Care: A Digital Evolution with ServiceNow
A leader in holistic addiction recovery aimed to resolve operational bottlenecks caused by a fragmented technical ecosystem. By implementing ServiceNow as a centralized integration hub, the center aimed to eliminate data silos, automate patient-doctor workflows, and leverage AI to improve care quality and response times.
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August 17, 2026
The AI Fluency Gap in the C-Suite Is a Bigger Risk Than the Skills Gap on the Floor
Every AI training conversation I have with a client eventually turns to the frontline workforce: how do we upskill the call center, the analysts, the field team. It’s the right question to ask. It’s also usually the wrong place to start. The…
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August 13, 2026
Empowering Frontline Care: Automation Improves Patient Focus with ServiceNow
A four-state integrated healthcare network in the Southeast United States recognized that time spent on administrative overhead detracts from patient care. The organization aimed to empower its frontline workers by streamlining processes and eliminating redundant tasks, consequently, improving patient care.
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