ServiceNow Solutions | Judge Group

ServiceNow is a cloud-based platform that helps businesses automate and streamline their workflows to improve efficiency, productivity, and customer service. However, implementing ServiceNow can be a complex and challenging task. There are several factors to consider, such as the size and complexity of the business, specific needs, and the budget available. This is why many organizations partner with a ServiceNow service provider for consultation and implementation. As a ServiceNow service provider, Judge has the expertise and experience to help businesses overcome the challenges of implementing ServiceNow to ensure that it is implemented correctly and efficiently.

Why Judge?

When it comes to large-scale technology implementations, we recognize how important it is for organizations to see a return on their investment. We bring technological expertise and years of management consulting experience to the table, helping to ensure the resulting culture and operational changes produce lasting results.

Deep Industry Expertise

With over 30 years of experience providing IT consulting services to various industries, Judge has a unique understanding of businesses' specific challenges and needs and how ServiceNow can address those needs.

Certified ServiceNow Experts

Judge’s team of certified ServiceNow experts have the knowledge and skills to help businesses implement ServiceNow correctly and efficiently.

Track Record of Success

Judge has a proven track record of success in helping businesses implement ServiceNow – and has a deep understanding of the best practices for implementation.

Judge ServiceNow Offerings

Consultation and Assessment

As a ServiceNow partner, we can help your organization assess its current processes and identify opportunities for improvement. We can also recommend the best ServiceNow solutions to meet your organization’s needs.

Solution Design and Architecture

We can help your organization design and architect a ServiceNow solution tailored to your specific needs. This may involve road mapping, defining the scope of the implementation, and configuring the platform to align with your organization’s workflows, processes, and integrations.

ServiceNow Platform Implementation

We can help your organization implement ServiceNow and configure it to meet your needs. This may include integrating ServiceNow with other existing systems and training users.

Data Migration and Transformation

By assessing the data structure of your IT landscape, we support and assist your organization in transitioning from legacy systems to ServiceNow. This may involve developing custom scripts and tools to ensure a smooth and accurate data transfer while maintaining data integrity and security.

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Platform Integration Services

To help your organization integrate ServiceNow with other third-party systems such as CRM, ERP, and HR systems, we use an integration hub and recommend best practices. This enables data synchronization, process automation, and seamless information flow across different systems.

Testing and Quality Assurance

We develop custom test cases and use automated tools to help your organization test and validate its ServiceNow solution.

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Technical Training and Knowledge Transfer

Training and support ensure your organization gets the most out of its ServiceNow solution. We offer various services to facilitate a seamless transition to and adoption of ServiceNow. This includes conducting training workshops, creating comprehensive documentation, and offering detailed support.

Post Implementation Support

Ongoing support is necessary to help your organization troubleshoot problems and optimize its ServiceNow solution. We provide L1, L2, and L3 support, including troubleshooting, bug fixing, performance optimization, and ongoing enhancements to meet your organization’s evolving business needs.

Platform Upgrades and Fixes

Upgrading your ServiceNow solution to the latest version may involve developing custom scripts and tools to ensure a smooth and seamless upgrade. We offer best practices and playbooks for a seamless transition to new or upgraded versions of the ServiceNow platform, while preserving existing configurations and customizations.

Managed Services

As a ServiceNow partner, we can take care of the ongoing management, monitoring, and maintenance of your organization’s ServiceNow solution. This may include performing routine backups, troubleshooting problems, and applying security patches.