Operations Technician II

ID: 598856
Type: Contract
Location: Phoenix, AZ
Contact Email: rnegi@judge.com
Salary: DOE

Hello Aditi,


My name is Rohit Negi, and I work at Judge Group, a Technology, Talent & Learning Solutions company in Wayne PA. I found your resume online. Would you be interested pursuing #4897 Operations Technician II-Phoenix, AZ. If you are interested in the opportunity, please send me a current word document copy of your resume, or call me at 1-610-400-0702. I look forward to your response.

 Job Title : #4897 Operations Technician II-Phoenix, AZ

Location : Phoenix, AZ

Type : Contract | 6+ Months

Interview: Phone and In-Person


 Job Responsibilities:

  • Installation, configuration, operation and maintenance of IP (data/voice) and telecom communications equipment.
  • Use of IP and telecom communications testing equipment.
  • Have practical knowledge of IP addressing
  • Use of software and hardware tools to identify and diagnose network status and problems; conducting complex network monitoring, equipment installation and maintenance activities.
  • Testing and turn-up of new circuits and/or equipment, including cross-connects and any other wiring.
  • Troubleshooting and repair of complex IP (data/voice) and telecom communications equipment hardware or configuration issues, within defined service level agreement periods.
  • Direct customer interface on install and repair requests related to new equipment installs and overall functionality of IP (data/voice) and telecom communications equipment.
  • Documentation of all activities per defined procedures
  • Follow Client Processes and procedures to support custom configuration of IP (data/voice) network.


Basic Qualifications:

  • Associate degree and/or 3 years of related work experience or equivalent combination of education and experience
  • Detailed understanding of the OSI networking model physical, data link, and network layers
  • A proven track record troubleshooting technical issues
  • Experience with Cisco command line interface
  • Strong Microsoft Office Skills – Outlook, Word, Excel and Visio
  • Basic understanding of TDM and VoIP telephony
  • Valid Driver’s License and Satisfactory Driving Record


Preferred Qualifications:

•Cisco certifications are a plus


Thanks & Regards,

Rohit Negi, Technical Recruiter, The Judge Group


151 South Warner Road, Suite 100, Wayne, PA 19087
Phone (610) 400-0702 | Toll-free 1800-339-8318 extn.161 |

Linkedin: https://www.linkedin.com/in/rohit-negi-4a3aba123

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