Operations Technician II
My name is Rohit Negi, and I work at Judge Group, a Technology, Talent & Learning Solutions company in Wayne PA. I found your resume online. Would you be interested pursuing #4897 Operations Technician II-Phoenix, AZ. If you are interested in the opportunity, please send me a current word document copy of your resume, or call me at 1-610-400-0702. I look forward to your response.
Job Title : #4897 Operations Technician II-Phoenix, AZ
Location : Phoenix, AZ
Type : Contract | 6+ Months
Interview: Phone and In-Person
- Installation, configuration, operation and maintenance of IP (data/voice) and telecom communications equipment.
- Use of IP and telecom communications testing equipment.
- Have practical knowledge of IP addressing
- Use of software and hardware tools to identify and diagnose network status and problems; conducting complex network monitoring, equipment installation and maintenance activities.
- Testing and turn-up of new circuits and/or equipment, including cross-connects and any other wiring.
- Troubleshooting and repair of complex IP (data/voice) and telecom communications equipment hardware or configuration issues, within defined service level agreement periods.
- Direct customer interface on install and repair requests related to new equipment installs and overall functionality of IP (data/voice) and telecom communications equipment.
- Documentation of all activities per defined procedures
- Follow Client Processes and procedures to support custom configuration of IP (data/voice) network.
- Associate degree and/or 3 years of related work experience or equivalent combination of education and experience
- Detailed understanding of the OSI networking model physical, data link, and network layers
- A proven track record troubleshooting technical issues
- Experience with Cisco command line interface
- Strong Microsoft Office Skills – Outlook, Word, Excel and Visio
- Basic understanding of TDM and VoIP telephony
- Valid Driver’s License and Satisfactory Driving Record
•Cisco certifications are a plus
Thanks & Regards,
Rohit Negi, Technical Recruiter, The Judge Group
151 South Warner Road, Suite 100, Wayne, PA 19087
Phone (610) 400-0702 | Toll-free 1800-339-8318 extn.161 |